Terms and Conditions

1. Acceptance of Terms

By using the Mates Away mobile application, you agree to comply with and be bound by the following terms and conditions. Your acceptance of these terms and conditions is a prerequisite for using the Mates Away app.


2. Description of Service

Mates Away facilitates connections between travellers (“Users”) and local hosts (“Hosts”). The app allows users to find and connect with local hosts in their travelling destination for accommodation, local insights, and cultural experiences.


3. Account Registration

To use features of the Mates Away app, users must create an account. Users are responsible for maintaining the confidentiality of their account information and take accountability for all associated activities.


4. User Conduct

Users agree to use the Mates Away app in accordance with applicable laws and regulations. Harassment, discrimination, or any other form of misconduct towards hosts or users is strictly prohibited.


5. Host Responsibilities

Hosts are responsible for providing accurate information about their accommodations and complying with local laws and regulations. Mates Away is not responsible for any disputes between users and hosts.


6. Privacy Policy

Mates Away respects the privacy of its users. The app’s privacy policy outlines how personal information is collected, used, and shared. Users are encouraged to review the privacy policy.


7. Intellectual Property

All content, logos, and trademarks featured within the app belong exclusively to Mates Away. Users are expressly forbidden from unauthorised use, replication, or distribution of any content without obtaining prior written authorization.


8. Disclaimer of Warranties

The Mates Away App is provided “as is” without warranties of any kind. Mates Away makes no assurances regarding the app’s accuracy, reliability, or availability. Users acknowledge and accept that they use the app at their own risk. Mates Away is not accountable for any disruptions, errors, or damages arising from app usage.


9. Termination Of Service

Mates Away reserves the right to terminate or suspend User accounts without notice for violations of these terms and conditions.


10. Changes to Terms and Conditions

Mates Away may update these terms and conditions at any time. It is advised that Users regularly check for updates to stay informed about any modifications.


13. Contact Information

If you have any questions or concerns regarding these terms and conditions, please contact us at info@matesaway.com.au.

By using the Mates Away app, you agree to abide by these terms and conditions.